Your privacy matters to us. This policy explains exactly what data bdrumi collects, why we collect it, how we use it, and the rights you have over your own information.
Your Privacy at a Glance
These cards cover the most important points. Please read the full policy below for complete details on how bdrumi handles your personal information.
Every piece of data you share with bdrumi — from your registration details to your payment information — is protected by 256-bit SSL encryption. This is the same standard used by major banks and financial institutions worldwide. Your data is never transmitted in plain text.
bdrumi does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account, process transactions, and improve your experience on the platform. That's it — no exceptions.
bdrumi gives you meaningful control over your personal data. You can request access to the data we hold about you, ask us to correct inaccurate information, or request deletion of your data at any time, subject to legal retention requirements. Contact support to exercise any of these rights.
All personal data collected by bdrumi is stored on secure servers with strict access controls. Only authorised personnel with a legitimate business need can access player data. Access logs are maintained and reviewed regularly to detect and prevent any unauthorised access.
bdrumi uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We do not use cookies to track you across other websites. You can manage your cookie preferences at any time through your browser settings.
In the unlikely event of a data breach that affects your personal information, bdrumi will notify you promptly and take immediate steps to contain the breach and protect affected accounts. We maintain an incident response plan specifically for data security events.
bdrumi ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how bdrumi collects, uses, stores, and protects your personal data when you visit bdrumi.club, use the bdrumi mobile application, or interact with any of our services.
We understand that privacy is important to players in Bangladesh. When you register with bdrumi, you're trusting us with personal and financial information. We take that trust seriously. This policy is written to be clear and honest — not to bury important information in legal language that nobody reads.
By registering an account or using the bdrumi platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with this policy, please do not use the bdrumi platform.
This Privacy Policy was last updated in January 2025. We will notify registered players of any material changes via email or in-platform notification before changes take effect.
bdrumi collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with our services, and occasionally from third parties such as payment processors. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, photo ID | Registration form, KYC verification |
| Contact Data | Email address, mobile number, mailing address | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account numbers, transaction history, deposit and withdrawal records | Payment processing, transaction logs |
| Technical Data | IP address, device type, browser type, operating system, session duration | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, login history, pages visited, features used | Automatically via platform activity logs |
| Communications Data | Support chat transcripts, emails sent to bdrumi, survey responses | Customer support interactions |
We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.
You are not required to provide all requested information, but some data is essential to operate your account. For example, we cannot process withdrawals without verifying your identity, and we cannot send you account notifications without a valid email address or mobile number.
bdrumi uses the personal data we collect for the following purposes:
bdrumi does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If any automated processing affects your account, you have the right to request human review of that decision.
bdrumi processes your personal data on the following legal bases:
Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting our support team or updating your account preferences.
bdrumi does not sell your personal data. We share your data only in the following limited circumstances:
bdrumi will never share your personal data with advertisers, data brokers, or any third party for commercial purposes without your explicit consent.
bdrumi uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with our services. Here is what we use and why:
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to your bdrumi account. bdrumi does not use third-party advertising cookies or track your activity on other websites.
bdrumi retains your personal data for as long as necessary to fulfil the purposes described in this policy, and for as long as required by applicable law. The following retention periods apply:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. We do not retain data "just in case" — every piece of data we hold has a defined purpose and retention period.
As a bdrumi player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and the specific right you wish to exercise.
Request a copy of all personal data bdrumi holds about you. We will respond within 30 days.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data, subject to legal retention requirements.
Ask us to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to processing of your data for marketing purposes or where we rely on legitimate interests as our legal basis.
We aim to respond to all privacy rights requests within 30 days. In complex cases, we may extend this by a further 30 days, but we will always notify you if an extension is needed and explain why.
The bdrumi platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the bdrumi platform or provide any personal information to us.
If bdrumi becomes aware that personal data has been collected from a person under 18, we will immediately close the account, delete all associated personal data, and return any deposited funds to the payment method used. If you believe that a minor has registered on bdrumi, please contact us immediately at [email protected].
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. bdrumi supports all efforts to keep gambling away from children.
bdrumi implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security measures include:
While we take every reasonable precaution to protect your data, no system is completely immune to security risks. We encourage you to use a strong, unique password for your bdrumi account and to enable two-factor authentication for maximum protection.
The bdrumi platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the bdrumi platform. We are not responsible for the privacy practices of any third-party websites, and we encourage you to read the privacy policies of any external sites you visit.
bdrumi does not endorse or make any representations about third-party websites. Visiting a third-party site from a link on bdrumi is entirely at your own risk.
bdrumi may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify registered players via email and/or in-platform notification at least 7 days before the changes take effect.
The date of the most recent update is always displayed at the top of this page. We encourage you to review this policy periodically so you are always aware of how your data is being handled. Continued use of the bdrumi platform after the effective date of any changes constitutes acceptance of the updated policy.
If you disagree with any changes to this Privacy Policy, you may close your account by contacting support. Your data will be handled in accordance with the version of the policy that was in effect when it was collected, until it is deleted in line with our retention schedule.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bdrumi handles your personal information, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 2 business days.
For questions about responsible gaming or to set up account limits, please visit our Responsible Gaming page. For the full terms governing your use of the platform, see our Terms and Conditions.